Problems logging in

[MaryStuart]

02 has two accounts associated with my phone number. I think this gives me problems logging in. I can usually work round this. However I’m currently  trying to attach Apple Watch to my phone and can’t log in to 02 from the Apple Watch app. 

[Cleoriff · Accepted solution]

@MaryStuart 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.