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Mast problem

ChrisR5
Level 1: Joiner
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on ‎08-07-2025 20:29

on ‎08-07-2025 20:29

I have  a mast problem which is stopping me making calls but not receiving them

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MI5
Level 94: Supreme
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on ‎08-07-2025 20:31

on ‎08-07-2025 20:31

@ChrisR5 

Report it through app https://www.o2.co.uk/apps/my-network

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
Level 10: Inspirational
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on ‎10-07-2025 11:38

on ‎10-07-2025 11:38

What are the symptoms? Specifically, what happens when you try making a call?

 

What makes you think this is being caused by the radio network?

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