Solved: Mobile not receiving network

68Protium · ‎26-01-2023

My wife’s mobile is not working. [PERSONAL INFORMATION]

madasaf1sh · ‎26-01-2023

This isnt live chat, its a peer to peer community of o2 customers, so constantly posting wont get you an answer., instantly

Check these guides

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

You need to reach out to customer services on 0344 809 0202 for Pay Monthly or 0344 809 0222 for PAYG and get them to have a look at the account.

Also remove your wife's mobile number as you are liable for any spam or scams that that number receives from you posting it on a public forum.

Post Reported

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

68Protium · ‎26-01-2023

anyone there!

68Protium · ‎26-01-2023

HELLO

madasaf1sh · ‎26-01-2023

@68Protium

This isnt live chat, its a peer to peer community of o2 customers, so constantly posting wont get you an answer., instantly

Check these guides

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

You need to reach out to customer services on 0344 809 0202 for Pay Monthly or 0344 809 0222 for PAYG and get them to have a look at the account.

Also remove your wife's mobile number as you are liable for any spam or scams that that number receives from you posting it on a public forum.

Post Reported

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

gmarkj · ‎26-01-2023

@Martin-O2 @RafaC this was flagged at 10:30 - nearly 2.5 hours later (12:50) the phone number is still visible

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎26-01-2023

Sorry, and @Breanna !

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Breanna · ‎26-01-2023

Thanks for flagging it to us @gmarkj and @madasaf1sh

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