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Mobile not receiving network

68Protium
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My wife’s mobile is not working. [PERSONAL INFORMATION]

 

Message 1 of 7
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Accepted Solutions

madasaf1sh
Level 78: King of Kings
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@68Protium 


This isnt live chat, its a peer to peer community of o2 customers, so constantly posting wont get you an answer., instantly

 

Check these guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

 

 

You need to reach out to customer services on 0344 809 0202 for Pay Monthly or 0344 809 0222 for PAYG and get them to have a look at the account. 

 

Also remove your wife's mobile number as you are liable for any spam or scams that that number receives from you posting it on a public forum.

 

Post Reported

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 4 of 7
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68Protium
Level 1: Joiner
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anyone there!

Message 2 of 7
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68Protium
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HELLO

Message 3 of 7
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madasaf1sh
Level 78: King of Kings
  • 11876 Posts
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Registered:

@68Protium 


This isnt live chat, its a peer to peer community of o2 customers, so constantly posting wont get you an answer., instantly

 

Check these guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

 

 

You need to reach out to customer services on 0344 809 0202 for Pay Monthly or 0344 809 0222 for PAYG and get them to have a look at the account. 

 

Also remove your wife's mobile number as you are liable for any spam or scams that that number receives from you posting it on a public forum.

 

Post Reported

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 7
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gmarkj
Level 66: Unequalled
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@Martin-O2 @RafaC this was flagged at 10:30 - nearly 2.5 hours later (12:50) the phone number is still visible

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 7
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gmarkj
Level 66: Unequalled
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Sorry, and @Breanna !

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 7
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Breanna
Former Staff
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Thanks for flagging it to us @gmarkj and @madasaf1sh 

 

 

Message 7 of 7
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