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Mobile data stopped working whilst in France

nijel57
Level 1: Joiner
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 My mobile data suddenly stopped working whilst in France - repeated calls to the help desk are just cut off - who is able to assist me?

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MI5
Level 94: Supreme
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@nijel57 

How long have you been abroad?

If over 63 days you have exceeded the permitted time and must return to the UK to reset your account.

If not,  message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@nijel57 

How long have you been abroad?

If over 63 days you have exceeded the permitted time and must return to the UK to reset your account.

If not,  message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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