Get tech support for your O2 issues

Resolved! Sim Lock code

Hi, I wish to put a lock on my sim card (upon startup of my Android mobile and NOT unlocking carrier handset) however when I go into my phone settings and into the relevant menu option it asked me to enter my pin for the sim card. I tried a few possi...

Resolved! Poor or no service outside DA4 xxx

Hi, Ive raised this before via xxxxxxxxxxxxxxx however the issue still persists. Please can can someone increase the signal/coverage outside as it’s terrible all along the high street. Many thanks [Mod edit: Please do not post personal information on...

Resolved! Tariff issue

j have just changed my tariff but I topped up before hand how do j get my account take the money got my tariff off my account balance

Resolved! Out of contract

Hi. I do not wish to upgrade as I am happy with my device but i would like to pay monthly sim

Resolved! Why us my phone barred

I have phoned o2 a week ago to say I would pay my bill on the 7th of sept as I had been cut off.. my services got restored then but now they have gone again

Resolved! Mobile data stopped working whilst in France

My mobile data suddenly stopped working whilst in France - repeated calls to the help desk are just cut off - who is able to assist me?

Resolved! Sim not recognised

Both of my o2 phones have suddenly stated sims are not registered on network. I've turned them both off and back on, no change, chat help is no help with the bot. Is anyone else having an issue?

Resolved! SIM 1 not provisioned

I have just been abroad and used a second SIM out there for data, retaining my UK SIM for calls and texts. A few days ago, I started receiving a message saying SIM1 not provisioned - for no apparent reason. I need that SIM to receive texts or calls w...

Resolved! My o2 app

I’ve tried my O2 app account for 3 years when I purchased the phone. I still get a notification that tell me to wait 48 hours before I try to log in? I want to access the O2 app to to view my bill as it increases every year without being notified tha...

Resolved! Why they take my money fo

Has anyone else’s account taken money but then gave nothing in return?? Like they asked for £35.99 for a upfront payment for a phone and offered nothing for me lol. I just want a refund now

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