Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Please can anyone tell me how to access my Sept and Oct bills. In my account I can only go back one month
Can I get an apple 7 smart watch if my wife service provider is currently Tesco mobile ?
Hi, I changed over my phone from o2 to giffgaff and got a email saying I have an outstanding bill to pay. I am unable to pay for it as I can’t log into my 02 account or app anymore and unable to find any other ways of paying. Wondering if someone cou...
Money out my bank
I am struggling to change payment card as the name on card is not c hughes but miss c e hughes and it won't let me change it and it is so hard to just speak to someone at O2 can you contact me to sort this out
Hi there, I have been contacted about 6 times in the past few days by different numbers asking for payment. Originally there was issues with my direct debit and the payment came out of my bank account and then was refunded? the refund wasn't prompted...
Hello, I’ve just switched from a contract to a SIM only and I’ve been sent a new SIM card. Do I need to change my SIM even though I am already an 02 customer? If I need to change, how do I keep my same phone number and ensure I don’t loose any data?
ive been trying to contact yourself on o2 to speak to you for 2 days and still nothing .your service is rubbish
hi want to upgrade app won't work want to chat to someone
I ordered my new o2 phone contract 17th Nov and recived the phone on 2nd Dec. I'm already with Virgin Media with the same name and address. I havent had any notifications about Volt. It says it could be 14 days but its been 3 weeks. Could I get some ...
