Mobile data settings on iphone13

[Julia36]

I recently switched from virgin mobile to o2. I’ve been using mobile data until a few days ago. Now it won’t work. I checked my apn settings and for mobile data I’m still on goto.virginmobile.uk even after resetting the network settings. There is no use or password set here either. Why is this?  I tried replacing with idata.o2.co.uk but no joy. 

[Enlli · Accepted solution]

To use the idata settings you need to get O2 to turn it on there end. That will give you all the iPhone's functions 

Call 202 or

Message O2 on
(https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[pgn]

Info on the settings you need here also, @Julia36 - in case O2 say all is done on thrir side:

https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/internet-and-data/set-up-manually/devic...