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Esim not working no mobile data settings showing on phone

B3322
Level 1: Joiner
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on ‎27-04-2025 11:38

on ‎27-04-2025 11:38

I bought an esim to usd abroad and there is no mobile data settings or roaming settings on phone

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pgn
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on ‎27-04-2025 12:04

on ‎27-04-2025 12:04

eSIM? As in a sim that lives permanently in your phone, and is not removable in the same way a plastic SIM is? Why?

eSIM - How to activate  might help... Personally, I'd have stuck with the plastic SIM if travelling, @B3322 

Guide: Roaming MegaGuide 

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MI5
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on ‎27-04-2025 17:52

on ‎27-04-2025 17:52

@B3322 

You need to enable the esim as your primary sim. The settings will then show up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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