on 13-08-2023 15:42
Hi, I have plenty of data but I’m unable to send/receive texts/what’s app or connect to the internet.
on 13-08-2023 15:45
Check guide here Guide: How can I sort out my network issues?
Or if abroad, Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.