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Message: connected without internet

AnneC4
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
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I cannot connect to the Inernet message on my mobile phone

Message 1 of 3
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MI5
Level 94: Supreme
  • 152597 Posts
  • 651 Topics
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@AnneC4 

Check for any issues here O2 Service Status 

Rebooting your phone may help. 

Guide here Guide: How can I sort out my network issues? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 3
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MI5
Level 94: Supreme
  • 152597 Posts
  • 651 Topics
  • 29123 Solutions
Registered:

@AnneC4 

Check for any issues here O2 Service Status 

Rebooting your phone may help. 

Guide here Guide: How can I sort out my network issues? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
580 Views

Arasheed
Level 6: Acolyte
  • 114 Posts
  • 15 Topics
  • 6 Solutions
Registered:

Try on a different phone try airplane mode and or reset phone. On top of that check https://status.o2.co.uk/

Message 3 of 3
558 Views