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No Internet connection when i am not connected to WiFi

GeorgianaCorin
Level 1: Joiner
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Hi! Every time I am not connected to WiFi my Internet doesn't work, even if it shows 5G or 4G ,it still doesn't work! Can someone please help! Thank you!

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MI5
Level 94: Supreme
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@GeorgianaCorin 

Some guides to help:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Or contact O2 to check things Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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