OTP/Confirmation Texts not received

Rick1199 · ‎05-11-2022

Hi,

Just moved from EE to O2 and am not receiving OTP/Confirmation Texts. Apparently this means the porting was not done correctly.

@O2Sarah- & @O2Daniel can you help ??

Thanks Guys.

Enlli · ‎05-11-2022

Both of those advisors are off duty now

@O2Jonathan is on till 5pm

Can you help?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2Jonathan · ‎05-11-2022

Thank you for the tag @Enlli. I will private message you now @Rick1199.

Rick1199 · ‎05-11-2022

Thanks for that.

Rick1199 · ‎05-11-2022

Thanks Jonathon. I’ve replied to your message.

O2