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Mast Faults - Horwich

Montwo
Level 1: Joiner
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Getting fed up with O2, the mast in my area has been down for 2 weeks and they keep pushing back the repair date. Now its the 23rd May.

Is this normal?

Its getting increasingly difficult to reliably call into meetings and work in the area!

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MI5
Level 94: Supreme
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@Montwo 

Many things can affect the date of repair and O2 will never guarantee a date for this reason.

If you can, use wifi calling until it's fixed https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127421 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Montwo 

Many things can affect the date of repair and O2 will never guarantee a date for this reason.

If you can, use wifi calling until it's fixed https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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