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Forum Posts

Resolved! Newport

Hi I’m in Newport South Wales and I’ve been advised that there is a problem with the mast and I’ve not been able to use my phone (only through wifi) since Wednesday…do you have any updates please?

Tinso by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

No signal. No answer

Hi. Have no signal. Trying tweeter,o2 app. Nobody answer. Can’t call o2 because no signal. Terrible. Restarted phone,no signal,checked status np19 9rz , no issues still no signal. Thanks. Kris

Kris41 by Level 1: Joiner
  • 1078 Views
  • 3 replies
  • 0 kudos

Resolved! Data

My  data is not working for me. i can only use wi-fi. Why ? 

Resolved! 5g sim

I’ve just purchased an iPhone 13 pro and I hzz as be copied the data from my existing iPhone 7plus. Can you let me know if I have to get a new sim or if I can just swap the sim from my iPhone 7

Spoon by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive TXT messages

When I joined O2 I brought my number from EE, but my number has not been ported properly as I cannot receive TXT messages, my wife number done at the same time is OK

Tr5v15r by Level 1: Joiner
  • 562 Views
  • 1 replies
  • 0 kudos

Xperior 10 II

My Xperior 10.II has started to turn itself off randomly, repeated times, whilst in use. E.G, just on a call and entering apts into my calender and phone shuts down, then auto restarts then initialising!!The device has not been damaged, dropped, wet ...

Eleri by Level 1: Joiner
  • 878 Views
  • 3 replies
  • 0 kudos

Resolved! New sim

I have mistakenly ordered a 5g sim for my iPhone XR will it work thanks

Joycicls by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Pixel 6 pro

Hello. I recently sent off my pixel 6 Pro for repair. Which my add was a long and painstaking process that I'll be making a complaint about. And it's came back with a new screen, but the fingerprint sensor doesn't work. I used o2 being my provider, t...

Blister by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

mobile hotspot disconnects the internet

Hello. I have 2 computers. The main computer has a dongle. The main computer also has the mobile hotspot switched on and that allows the other computer to connect to the internet. Since updating the latest Microsoft version a few days ago, when I now...

TootlePip by Level 1: Joiner
  • 607 Views
  • 1 replies
  • 0 kudos