Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Switch to o2

I want to join o2 network. Please I need help with that 

Resolved! How to top up with valid voucher being abroad

Hello. I have lost my old Phone number, and contact with my bank account by the way. I got a starter with valid voucher for 10£ but I can't activate it abroad. I have no possibility top up online, as I need to contact my bank to change my Phone numbe...

Witold by Level 1: Joiner
  • 846 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Stolen

Hello, my phone was stolen today - swiped out of my hand by a thief on a bike - and I was wondering if there's anything that needs to be done in terms of my SIM? The police have been informed, and I have used the Google track my phone service to lock...

AWRodgers by Level 1: Joiner
  • 2521 Views
  • 4 replies
  • 0 kudos

Resolved! SIM

Just upgraded, and changed my contract, can I put my current SIM in my new phone when it arrives?

Ellaa by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked sim

my friend used my phone to call o2 to activate his SIM card as it was blocked, but o2 for some reason have now blocked my number and I don’t know how to fix it because I can’t get any messages through for security codes etc

Resolved! Request a port but then go abroad

Hello all I have requested to port my number into O2 but then read that porting can not be completed whilst abroad. I will be out of the country when the port takes place - as this will presumably fail, does this mean that my temporary O2 number will...

Resolved! Smartphone unlock

Good evening, I am unable to find any contact information for o2 in order to request for an unlock code for my smartphone. I have registered however I cannot start a live chat. Note I don't use o2. I have the IMEI number at hand. Could someone please...

Ekimgnol by Level 1: Joiner
  • 631 Views
  • 1 replies
  • 0 kudos

Resolved! Multi Media Messages

I use to be able to send multi media messages but it would appear I no longer have this facility - can anyone tell me why...I have unlimited everything as part of my contract ..thanks in advance