Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Not had 4g all day and nobody knows why
I had a virgin media mobile sim, it’s been upgraded to an O2 sim but I need to keep my original number. I have a PAC but don’t know what to do. Neither VM or O2 customer services seem to be able to help. I get put through to numbers that don’t get an...
Hi. When I get a text from a number not in my phone book it is showing as international and displaying a Spanish flag. This happening since I was in Spain. I've checking time zone setting and it is GMT. Any suggestions on how to fix?
I have recently had problems with my device which were unfixable. So O2 sent me a new device which I received yesterday, I have been trying to set it up all day but it won't allow me to call or text. It just says not registered on network. When I put...
How do I get a second sim that is linked to my original sim for my tablet?
Orderd a phone from o2 after receiving a email offering me a new phone so I bought it then 1 hour later got email saying it was out of stock how long till I receive the phone or can I just cancel and get my money back
I recieved my new sim yesterday (thursday 9th Dec 2021). I proceeded to follow the 3 steps in the panflet that my sim came with. I only managed step 1 (insert sim into phone), step 2 was top up via "My O2" or call 4444. I tried both and they failed i...
I have signed into my account but it will only show me my latest bill. I can no longer see how to view old bills and I need these for my accountant.
I am in a not spot for O2, so rely on WiFi call to make and receive calls. But this does not allow for texts other than iMessages. EE network does allow texts over WiFi. Why does O2 not do this?
Can I use my data abroad
