Making calls

[Sue35]

I am on holiday in Greece and am unable to make outgoing calls. I have followed all settings advice

[Breanna]

@Sue35 were you able to work this out? You may need to make sure that 4G calling is enabled. 

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data apn to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars - you can call O2 free from abroad on +44 7860 980 202
•   If you've tried the settings above, you can also reach out to O2 on social media with the links here

[Sue35]

I have tried all of the above and also removed SIM. I can’t call O2 as I can’t make ANY calls to the UK

I will visit O2 on my return 

[Enlli]

Many Greek networks are turning off 3G so unless 4G calling is switched on in your phone and account you might struggle.

If your call is important try dropping down to 2G if possible