18-08-2024 11:19
Hi
I contacted you today to say that I had lost my phone at a wedding, and to cancel my contract.
I have just had it returned so please do not cancel it.
Thank you
Pauline Gevaux
18-08-2024 11:23
You will have to contact O2 to see if they can stop the process for removing access from a lost phone, @PaulineGevaux
Guide: How to find help & contact O2 has all the ways - try the Twitter team link half-way down the page, under Social Media. Good luck, glad you found your phone again!