International Texts

[MrsCY]

Have International Bolt-On set-up.  Have been texting South Africa but being charged multiply for every text.   Customer Services told me that the longer the text the higher the cost.   What exactly are the charges - how many characters make up a single text?  Why do customer  services simply cut off my calls when I ask this question?

[Cleoriff]

@MrsCY  The maximum single text is 480 characters. ( One standard text is 160 characters)

Guide: Accidental MMS Sending and How to Avoid it 

If texting South Africa with the International bolt on, it should be 15p per text.

https://www.o2.co.uk/shop/international/the-international-bolt-on 

[MI5 · Accepted solution]

@MrsCY 

For clarity, one text is 160 characters. 480 characters is 3 texts and you will charged in multiples of 160 characters.