Increase my spend cap

Joc2 · ‎09-03-2022

Please can I increase my spend cap

I have asked for added data bolt on which hasn’t been actioned, I think it might be because of the spend cap

Cleoriff · ‎09-03-2022

You need to speak to customer services.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Best of luck and welcome to the forum.

Veritas Numquam Perit

MI5 · ‎09-03-2022

@Joc2

Bolt ons are excluded from spend caps so that's not the reason for it.

You can add a bolt on in your MyO2 https://mymobile.o2.co.uk/ but only if there are no other changes in progress on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Increase my spend cap

RCS MESSAGING

No network available in my mobile

phone Blacklist

Automatic join of O2 wifi not working

Trying to keep number, o2 says PAC expired despite...