Increase my spend cap

[Joc2]

Please can I increase my spend cap 

I have asked for added data bolt on which hasn’t been actioned, I think it might be because of the spend cap 

[Cleoriff]

@Joc2 

You need to speak to customer services.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Best of luck and welcome to the forum.

[MI5]

@Joc2 

Bolt ons are excluded from spend caps so that's not the reason for it.

You can add a bolt on in your MyO2 https://mymobile.o2.co.uk/ but only if there are no other changes in progress on your account.