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Incorrect charges?

Seri
Level 1: Joiner
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Think I am being charged for picture messages I haven’t sent….how can I check.  My account has given me two numbers I apparently sent them too but they aren’t familiar to me.

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gmarkj
Level 66: Unequalled
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You can check what the charges are if you follow the guide below to see the bill details @Seri 

Guide: How do I get to the 'Download Bill' page? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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@Seri 

See guide here Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
  • 12709 Posts
  • 95 Topics
  • 1160 Solutions
Registered:

You can check what the charges are if you follow the guide below to see the bill details @Seri 

Guide: How do I get to the 'Download Bill' page? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
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