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I still have blocked calls, text messages and internet and I paid the bill

Puszek
Level 1: Joiner
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Hello I still have blocked calls, text messages and internet and I paid the bill

 

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MI5
Level 94: Supreme
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@Puszek 

It can take up to 48 hours to reconnect.

Make sure you reboot your phone.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Set a direct debit to avoid such issues Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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