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Unable to receive calls after turning off divert whilst abroad

Hi I had to urgently go abroad, I turned divert calls to voicemail. I am still abroad and wanted to be able to receive calls. I have tried ##002# and it says failed, then I was told to turn off my voicemail by dialling 1760 and it says Messaging clea...

PC2020 by • Level 1: Joiner
  • 712 Views
  • 7 replies
  • 0 kudos

Resolved! Can I add an Esim device to a phone contract?

Hi, I am thinking about migrating across to O2 from 3, I am specifically interested in the 100GB 24 month airtime sim only plan.I have a Tickwatch 3 pro Esim smartwatch that runs Gear OS 3 and would like to know if I can add it to the phone contract,...

Resolved! Help- overseas and can’t log in

Hi - I’m overseas with work and received a text to set up a bolt on which I am sure I already have. I can’t log into my account as ever since volt was applied the app doesn’t work other than showing me my personal and just sends me in a circle of hel...

jennymc99 by • Level 1: Joiner
  • 739 Views
  • 3 replies
  • 0 kudos

Signal issues

Hi, I’m having major issues with obtaining signal, I’ve had no service for days, almost like there’s restrictions possibly to my phone. I’ve been a customer for years and never had this problem before. Please can you help

Dean1990 by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! prime

how do i cancel prime ? 

block number

Hey team,I need to block 1 number calling out/in and text in/out.Can you do it for me please?

Nata1 by • Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

call rates

Hello, how do i find out if calls to 03 nos. are included in my free calls? As usual i can't find the answer in the amazingly well designed website. My tariff gives unlimited calls and texts and is pay monthly.Thanks very much.Ps. I don't have a smar...

Rowan by • Level 1: Joiner
  • 596 Views
  • 6 replies
  • 0 kudos

Losing 4g

Hi I keep losing my data network, I have to toggle airplane mode and it comes back on replaced with 3 sims and 2 phones so far still not resolved

Network6 by • Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Age verification

Hi,I recently bought a mobile router, which has its own sim and mobile number. I am trying to remove age verification, and on the website it says that I have (see screenshot). However, I still do not have age verification removed as I have tested it....

Rjl123 by • Level 1: Joiner
  • 469 Views
  • 4 replies
  • 0 kudos

Text messages being sent by old nuber

We have recently changed the mobile number for my wife's phone but when she sends a text message, the recipient sees it come from the old number even though the old number has been deleted. Can anyone please explain why? Thanks

Ertltaff by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos
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