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Forum Posts

Resolved! Early termination fine

Hello, I lost my phone recently and had to buy a new one. I want to end my contract and switch my phone number over to my new phone but it’s saying I have to pay £98 early termination fee. What is this fee for? As far as I’m aware I am just on a mont...

Kryptidz by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! EMI11 number

I've just purchased a new Samsung S24 Ultra and I need the EMI11 number to claim my free watch. What electronic document will I find it on please

Diane1012 by Level 1: Joiner
  • 434 Views
  • 2 replies
  • 0 kudos

Resolved! Error 14

Hi all, Stupidly deleted my data plan from my Apple Watch when I carried out a reset last week. Searched the web for fixes, saw and tried a brand new (same number sim) in my iPhone but still the error persists. Spoke to CS but no help whatsoever. Any...

blameless by Level 1: Joiner
  • 1020 Views
  • 10 replies
  • 0 kudos

Resolved! Lost/stolen bar removed

Hi, I lost my phone friday night so I called O2 customer service to place a stolen/removed bar. I found my found Saturday night and have called O2 customer service to remove the stolen/removed bar this morning. I did receive an email saying that "we'...

Slendav by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming charges

hi there. im about to travel to Thailand for work for 6 weeks. What’s the best / cheapest way to use my phone over there without incurring huge bill please.

KRoo-er68 by Level 1: Joiner
  • 720 Views
  • 5 replies
  • 0 kudos

Cancel a repair

HI good morning Is their someone that could help me cancel a repair please as I'm severely disabled & wheelchair bound. Kind regards Kenneth

K4 by Level 1: Joiner
  • 330 Views
  • 2 replies
  • 0 kudos

Can not log in

When i try log in it want to send code but my sim has no signal so i can not log in because i can not receive the code. How can i log in my acc?

Vmv by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make calls on iPhone since getting an ipad

Hi there, Have been out of contract for a while on a sim only pay monthly and a few days ago I ‘upgraded’ to an iPad and now I cannot seem to make any calls on my iPhone. Nowhere did it say that I would stop being able to make calls and it’s driving ...

indymum by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

Text messages

Hi,My name is Agnes. I’m not able to get any text message anymore

Agnes_ by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos