Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, I went into an O2 shop today and got an upgrade as my contarct was coming up for renewal. There was issues with the shops system so the contract was done over the phone. I have then received an email and text from 02 saying my tariff has chang...
Hi,On Thursday 26th i updated my o2 contract to sim only. Today i received a message advising i have been disconnected. I have turned my phone on and off again and i still have no network. I cannot make/receive calls, texts, emails. I use my phone fo...
Your website says go to "device details" but that doesn't exist
When looking at my previous bills it is headed up previous bill but on looking at the detail it is the same as the current bill. No one available to assist at 02.
Good morning.From a few months I can't receive phone calls and I can't make phone calls.That's is so enjoying because I m with O2 18 years I have 3 contract with you and I pay for my SIM card monthly but can't do any call phone and no-one can't make ...
I have a Galaxy A14, very good except a number of NHS colleagues can text to me but randomly my replies sometimes fail. There seems no pattern to this. I have tried everthing. However if I put my SIM card in another phone then I can always reply. But...
I was with Virgin before the change and although my phone says MEO with a reasonable signal I can't get any internet . Have tried NOS and Vodphone but says no signal. Any advice/
Hi I’m in Spain and can’t get any data , any help pls
My number ported in from EE to o2 yesterday (23/05/23) All seems ok however the EE sim has not been disconnected. I can make and receive calls with my transferred number on the o2 sim but it seems that if I get a call/text from any one on the EE netw...
had airpods max on pay monthly for about 2 years and just today they've randomly stopped working. i have fully charged them and the lights still turn on etc but they won't connect to anything or play anykind of audio. nothing works. but going to cont...
