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Forum Posts

Phone Upgrade

Hi, I’ve just got my new upgraded phone. When selecting my package I selected an eSIM. I’ve just set up my phone and it’s saying my old phone isn’t compatible for an eSIM so I currently have no network. Can you help me with this please

Deirdra by Level 1: Joiner
  • 1191 Views
  • 7 replies
  • 0 kudos

No service - selected network (02-uk) not available

Hi, I'm having issues with getting service on my phone, I noticed for a while my phone would say said emergency calls only for small periods of time before going back to normal but now I keep getting "no service - selected network (02-uk) not availab...

Holly15 by Level 1: Joiner
  • 1068 Views
  • 2 replies
  • 0 kudos

My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone.

My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone. I have been into the shop in Basingstoke today, and they said someone would contact me. I need to know if I can get a new line for my number is wha5 ...

Maureenwr by Level 1: Joiner
  • 629 Views
  • 1 replies
  • 0 kudos

I can't get through to u on my app

My phone is not working I can't get through to u on my app I need a new phone plus I'm not bright on tech please please help me

60 by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

I can't get through to u on my app

My phone is playing up and need a new phone but app will not let go on it can u help please

60 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

network issues - very low signal

Hi All, I noticed a few weekks ago (when my home internet went down) that I have a very weak signal - 1 or 2 bars at best. This doesn't seem to change regardless of where I'm at. I reported it to O2. They replied to say there was a faulty mast. They'...

Marina_B by Level 1: Joiner
  • 714 Views
  • 1 replies
  • 0 kudos

Resolved! Porting mobile number from EE to O2

Hi,I received a text from O2 this morning to say that my mobile number had been ported to O2.Although I can now make outgoing calls from my phone anyone calling me is put straight through to my old EE voicemail. When I phoned EE they said that it app...

Pete23 by Level 1: Joiner
  • 941 Views
  • 3 replies
  • 0 kudos

Unable to make calls while roaming.

I was able to make calls up to lunch time today and after that I now only hear the bundle call message then I get a disconnect. I tried multiple local networks + data connection works. any ideas?

Bamboccio by Level 3: Thinker
  • 1518 Views
  • 9 replies
  • 0 kudos

My Phone is broken and I cannot sign in to Myo2 because it wants to send my phone a code to sign in.

I recently have broken my mobile phone and I want to log on to Myo2 to sort out either getting a repair or getting a new phone. I cannot log in to Myo2 account as every time I try to log in it wants to send a code to the mobile that is currently brok...

ChrisGal by Level 1: Joiner
  • 1753 Views
  • 2 replies
  • 0 kudos