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Forum Posts

no signal

I have had no signal for the past two weeks when running the test it says the mast near me is not working and the enginers will look at it but nothing is being done

fastman by Level 1: Joiner
  • 422 Views
  • 3 replies
  • 0 kudos

New device

Hi I just received my new phone but there is no charger how am I supposed to charge it up?

aisling12 by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Issues with keeping my number

Hello, I recently switched my mobile phone service to O2 and I would like to keep my current phone number. When I tried to use the My O2 app to request and share my PAC code, I encountered an error message that said "There was a problem making that c...

Zelal by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Confirmation on call from O2

Someone called me stating that from O2 and asked me to upgrade my SIM. As a first step ask me to reset the password to 'upgrade123' . Is this a spam ?

Jiss by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Motorola e13

I've just bought Motorola e13. I've managed to transfer data from.my old phone but I cannot find the keyboard on the phone, when I tap on it nothing happens. I've tried settings , but still can't get the keyboard to appear.

Val6 by Level 1: Joiner
  • 592 Views
  • 4 replies
  • 0 kudos

Login online with phone broken

Hi 02, My phone has been damaged, and I'm trying to login online to sort a new phone through my account but can't verify my email address as I can't get the verification code sent to the phone. Thanks,Dan

Dan47 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Active eSIM

Hii cannot get into my O2 as I have no service so the code isn’t coming through on text I cannot active my eSIM

Migian38 by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos