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I ordered a new phone and it hasn’t arrived

JoeyW
Level 1: Joiner
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I ordered a new phone and upgraded my plan but it’s been over a week and it hasn’t arrived 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

 

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madasaf1sh
Level 77: Grand Master
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@JoeyW 

 

You will need to contact the sales team in the morning on 0800 081 0255 as no one of this community will be able to help you.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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