I get a "SIM Not Supported" Message when trying to install a new EE SIM card. Please help
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on 20-09-2024 10:41
Hi,
I am moving to a cheaper tariff on EE and they have sent me a new SIM Card.
On restarting my iPhone7 (which I originally purchased from O2, and with I still have the purchase documentation for), I receive a "SIM Not Supported" message and the only thing I can do is to re-insert my old O2 SIM card.
Can someone clever help me please?
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20-09-2024 10:43 - edited 20-09-2024 10:45
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20-09-2024 10:43 - edited 20-09-2024 10:45
The iPhone 7 will probably be locked to o2 as it was released in 2016 so you need to follow this guide Guide: Unlocking an O2 phone to use a different SIM card
And when you get confirmation that it is done you will need to plug it in to iTunes..
And to be fair the iPhone 7 is so far out of support, from and OS level and App level, it might be time to upgrade
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

