cancel
Showing results for 
Search instead for 
Did you mean: 

I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call

Anonymous
Not applicable

Hi O2 Tech support.

 

Something strange has happened to me that has never happened before and it happened right after I renewed a 24 months contract.

 

I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call.

 

It looks like there are incompatibility issues. The issue is on the O2 side. Can O2 take me off the system and back again as a reset?

 

I believe the issue is on the O2 side. Not on my side.

 

Regards,

Benjamin

Message 1 of 3
163 Views
2 REPLIES 2

pgn
Level 75: Digital Don
  • 37022 Posts
  • 237 Topics
  • 1677 Solutions
Registered:

This is not O2 Tech Support - the link below has the ways to reach O2 Customer services via Social Media, so give them a shout and nudge occasionally until an agent gets back to you, @Anonymous. Good luck!

Message 2 of 3
148 Views

MI5
Level 94: Supreme
  • 145837 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@Anonymous 

Have you tried rebooting or resetting your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 3
145 Views