Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Keep my number

Hi i want to keep my number and switch to o2 from another network but there is no option to do this on the app or web. Have my pac ready thanks

Tarat11 by Level 1: Joiner
  • 578 Views
  • 1 replies
  • 0 kudos

4g switched off by O2

I received am alert that my 4g had been switched off by O2. Any idea why?

mossond by Level 1: Joiner
  • 1886 Views
  • 12 replies
  • 0 kudos

Resolved! my 02 app not working

my 02 app isnt working can i use another e mail to register again?

My mobile number associated with another account

whilst trying to log into my account . The email and password work fine. Then I select my phone number to send a text to , which works and I get a code . after entering the code it says this number is associated with another account

dave2905 by Level 1: Joiner
  • 562 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

Accidentally made my SIM card an esim

Iwoodh by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! Stolen phone

Hello, my phone was stolen yesterday. I would like to opt for a new device/plan with O2. How should I go about getting a sim with the same number? Thank you.

Ilyana by Level 1: Joiner
  • 574 Views
  • 2 replies
  • 0 kudos

Using Samsung S22 in South America.

I am in South America with Data roaming activated and I cannot make or receive calls, text or use the Internet. Can log on to hotel WiFi to use WhatsApp. Please help ASAP. Thanks

JaneM by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! puk code

i need puk code im locked out of my samsung 

geoh by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 android app won't let me log in

My O2 android app won't let me log in, online is fine but app says details don't match?, the details are the same so how can it work on the website but not on the App, I have cleared Cache/Data and uninstalled/reinstalled the app and still nothing?!

Xaneth by Level 1: Joiner
  • 895 Views
  • 5 replies
  • 0 kudos