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Can't Log into My O2 app

Hi, I'm having trouble accessing my O2.after switching phones, I wanted to get my number ported to my new phone, this came with a multitude of issues. Eventually, the agent gave me the go ahead and I could use my old number on my new phone, the cavea...

DD's

Hello, does anyone know how to change my DD details, on this pathetically designed website? Thanks

Data coverage

Hopefully someone from 02 may take a look this. I have the volt package with the O2 SIM . when at work I can not get any data for most of the day.The 02 signal checker says area has great coverage BUT ALSO SAYS there is a known problem in the area.Th...

No wifi on new phone

No wifi on new phone & cannot connect to 202 02 number

My02

Unable to log in to myO2.using email and password always used but says it’s wrong

No network

I no logger have coverage, only WiFi. It started this morning.

Can’t Pay Final Bill

Ive just received a letter telling me that my final bill is £27.99 and i need to pay it or it will be sent to debt collectors but i cannot enter my account anymore to pay it and ifs telling me it doesn’t exist. ive tried to ring and the operators jus...

Esims

My bank in Canada is now forcing me to buy a Canadian mobile phone account. I need to account to receive a verification code when transferring money from Canada to the UK. I've been told an Esim is the solution, is that correct? Apparently I can purc...

my card keeps being declined by O2 for top ups despite there being no problems with it

For the past week I have been trying to top up my phone and the card is declined despite my bank confirming that there is no problem with it.Customer services unhelpful but one agent suggesting it may be something to do with ID?Also told to visit an ...

Life in Danger - Travel Zone 2 data bolt not applied!

Help!! I am in Johannesburg and I need data asap - I have requested a zone 2 data 500mb but it has not gone through. I need this asap! james

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