Get tech support for your O2 issues

Resolved! Moving UK to Australia

Hi, I am moving from the UK to Australia, I want to keep my UK number for a few months as it is all over the visa forms etc… Can I move from pay monthly to pay as you go, and then get an eSIM from Telstra (Auz mobile provider) and how both numbers ru...

Can't use Internet and make a call at the same time why

I have a android and cant use Internet at the same time as making a call why had no problem on 3 network but from goin to o2 just can't do it why

Reconnecting

Hi I have an O2 contract provided as part of my virgin media bundle sim only deal which my wife uses. I tried to port the number to Lebara but for one reason or another it didn’t go through as planned. Later on, I gave notice to terminate the o2 cont...

London undeground - connection to Wifi

Dear Sirs, Please advise, how to connect to the wifi network within London Underground?I'm unable to connect to Wifi Extra, it is asking for my identity and password. ThanksAlex

Resolved! Locked phone

I need a puk code

mobile data

I have a xiaomi phone and I use the £10 Rolling plan. I have 20480.0MB of data, but I'm unable to use mobile data, even tho the mobile data is switched on. Is there something else I need to do?

phone broken

my phone is broken so cannot recieve a code on it to sign in

No caller ID on all my incoming calls

Hey, since this morning all my incoming calls from my saved contacts are coming in as No Caller ID. is there a way I can fix this or does it need to be done by tech support at O2? thanks

Resolved! Cancellation

How do I cancel my account.

Resolved! Charging port

Hello,I bought my Samsung in November 2023 and the changing post is broke it keeps saying charger connected then charger disconnected every 2 seconds and I don't no what to do as it ain't that cold my phone I bought a new charger and it ain't that it...

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