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eSIM not working

I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to...

Resolved! How do I turn my safe search off

How do I turn my safe search off

I cant make or receive calls via my O2 esim but can via physical SIM on EE

I cant make or receive calls via my O2 esim which has been working OK up to today. Incoming and outgoing calls via the physical SIM on EE still work fine. I'm on an iPhone 12. Pls can anyone advise/help? Thanks

Resolved! Possible scam?

Revised sim offer from 02032906339. Is this an O2 number?

Doorstep exchange

Do o2 still do doorstep exchange for faulty devices and what is the process/ time taken? thank you

No signal for over 24 hours

I have no signal either at home or at work for the past 24 hours. I have done the troubleshooting but nothing is working

Unable to call Republic of Ireland from UK

Hi,I have 2 phones with O2, but only one allows calls to Ireland. There is no spend cap on either phone.Does anyone have an idea how to solve this? Thank you.

Forgotten my password but not able to reset

Hi, I’ve forgotten my password when I request the link to test on the website I get no email. Then if I try through the app I get a email, when I click on it I see a message say the code entered is invalid. Don’t know what to do. As my other number i...

Resolved! Safe search

How to remove safe search, it says cannot cause its controlled by the network.

6 days no signal

No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month

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