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I can't make or receive calls

Becs51
Level 1: Joiner
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on ‎12-03-2025 14:53

on ‎12-03-2025 14:53

Hi 

I cannot make or receive calls today.

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Becs51
Level 1: Joiner
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on ‎12-03-2025 14:56

on ‎12-03-2025 14:56

I cannot even call customer service 

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MI5
Level 94: Supreme
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on ‎12-03-2025 14:59

on ‎12-03-2025 14:59

@Becs51 

Check guides and help.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Use wifi calling at home if on contract https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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on ‎12-03-2025 16:53

on ‎12-03-2025 16:53

Hey @Becs51 

 

Just checking in, are you now able to make/receive calls?

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