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How to see phonecall log history

bjackson1
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‎21-09-2020 20:57

‎21-09-2020 20:57

Want to know how to access my full list of phone call data. Thanks
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MI5
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‎21-09-2020 20:59

‎21-09-2020 20:59

@bjackson1 

Pay monthly can access that info by following this guide Guide: How do I get to the 'Download Bill' page? 

If you are PAYG you can only view phone logs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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bjackson1
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‎21-09-2020 21:04

‎21-09-2020 21:04

I think that would only work for last months history - however I want to see phone calls made to my phone today as I’m trying to find a specific number
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MI5
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‎21-09-2020 21:23 - edited ‎21-09-2020 21:25

‎21-09-2020 21:23 - edited ‎21-09-2020 21:25

It goes back from today to 2 years ago @bjackson1 

Today's calls should show under one of the links in the left hand pane, recents maybe?

Edit: Recent charges >What I've used.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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‎21-09-2020 21:24

‎21-09-2020 21:24

@bjackson1 

If it was made today, then check your call log on your phone?

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Girl in a jacket
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MI5
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‎21-09-2020 21:29

‎21-09-2020 21:29

@bjackson1 

recent charges.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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‎21-09-2020 21:45

‎21-09-2020 21:45

Only your phone log will see incoming calls
O2 can't provide you with this information, they can only show outgoing calls on bills or any personal data they hold
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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