How the hell do you get your PAC code?

[Patrick453]

Can anyone clarify how on earth you get your PAC code please? I have tried the text message service and this does not work if you have two numbers on your account. I have tried the website link on MY O2 and when you click continue this does not actually continue? Trying to make contact over the phone is impossible and the chat thing on the app is absolutely useless because no one replies. What the hell do you do if the provider is not cooperating?

[MI5 · Accepted solution]

@Patrick453 

All known ways here Guide: How to get your PAC [June 2021 Update] 

[jonsie]

Try social media

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Around 8am is the best time to call

[Patrick453]

Thanks for the reply!

[Patrick453]

Thanks for the reply I have not tried social media so will give that a bash.

[jonsie]

Good luck!