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How do I get 02 to block some numbers that came up on my recent bill?

Jamaica1313
Level 1: Joiner
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Registered:

Hi, my bill has gone up a lot over the past month which is very unusual.

I've noticed a couple of telephone numbers that seem to be responsible for this increased cost.

I don't recognise the numbers and I can't find them from the contacts on my phone so can you stop them with immediate effect. I will give the numbers 2 you to investigate once I receive a reply to this message.

Kind regards.

John 

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MI5
Level 94: Supreme
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Registered:

@Jamaica1313 

See guides:

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 66: Unequalled
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Registered:

We are all customers here. You will need to contact O2. 

Be aware that if they are standard numbers O2 cannot block them.

You can block individual incoming calls on your handset

Guide: A Guide to Deal with Spam/Scam Calls and Text

You will need to contact O2.

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG) 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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