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How do I stop unsolicited calls from another country

mentalextra
Level 1: Joiner
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In the last two weeks I have noticed unsolicited calls from 'Armenia'. I reject these calls and block them but the number constantly changes. eg:

+374 44 761481

+374 44 604545

+374 44 802394

+374 44 552806

 

I noticed on my upcoming bill that there is a charge to one of these numbers of £13.21? How do I stop these people.

 

Regards

Mike

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Bambino
Level 85: Esteemed
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@mentalextra Not a lot you can do except to not answer the call and block the number. You should not be charged for any of those calls. You'll need to speak to customer service to request a refund.

How to find help & contact O2: A Guide - O2 Community

Also take a look at the advice from Ofcom: Missed call scams - Ofcom

And these links as well:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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Enlli
Level 66: Unequalled
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You are not the first

This may be of interest 

https://community.o2.co.uk/t5/Discussions-Feedback/Scam-Armenia-Calls/m-p/1729964#M132876

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 7
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MI5
Level 94: Supreme
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Hopefully @Kei-M_O2 is getting some feedback for us.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Kei-M_O2
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Thanks folks, let me ask a few questions to our teams and we'll see what we can do. I wish these people would bugger off tho! 😠

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Cleoriff
Level 94: Supreme
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@Kei-M_O2 wrote:

Thanks folks, let me ask a few questions to our teams and we'll see what we can do. I wish these people would *beep!* off tho! 😠


Couldn't have said it better myself @Kei-M_O2 😂

Veritas Numquam Perit

Girl in a jacket
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Kei-M_O2
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@mentalextra any chance could you private message me your phone number? We want to run some checks in the background to help us understand what this scam is.

 

Thanks,

Message 7 of 7
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