cancel
Showing results for 
Search instead for 
Did you mean: 

Get prompt for correct O2 cellphone number when logged into account

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I had the same trouble about a week ago.

The prompt for my cellphone bears no relationship to my actual O2 number

Message 1 of 9
971 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 152575 Posts
  • 651 Topics
  • 29121 Solutions
Registered:

@robertxx 

You'll need to contact O2 to update your number.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
967 Views

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you MI5, I tried that before.

Message 3 of 9
963 Views

MI5
Level 94: Supreme
  • 152575 Posts
  • 651 Topics
  • 29121 Solutions
Registered:

Did you try social media @robertxx ?

Nothing anyone here can do, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
956 Views

pgn
Level 77: Grand Master
  • 40879 Posts
  • 247 Topics
  • 1834 Solutions
Registered:

Reach out to the O2 Social Media Team using any of the 3 ways in the link just below, @robertxx - they may take a few nudges over a couple of days until you get an agent who can work with you to correct your account details.

Good luck!

Message 5 of 9
956 Views

MI5
Level 94: Supreme
  • 152575 Posts
  • 651 Topics
  • 29121 Solutions
Registered:

snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
954 Views

pgn
Level 77: Grand Master
  • 40879 Posts
  • 247 Topics
  • 1834 Solutions
Registered:
Message 7 of 9
951 Views

MI5
Level 94: Supreme
  • 152575 Posts
  • 651 Topics
  • 29121 Solutions
Registered:

Only if Kelloggs,, the Aldi ones are crap!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
947 Views

pgn
Level 77: Grand Master
  • 40879 Posts
  • 247 Topics
  • 1834 Solutions
Registered:
Message 9 of 9
946 Views