Extending ring time

[Jimd]

I want to increase the ring time before my phone goes to voicemail how ?

[MI5]

@Jimd 

Details in this guide Guide: All you need to know about O2 Voicemail 901 

You may need to turn off wifi calling to send the code and some phones will only send on 3g data.

[jonsie · Accepted solution]

Guide:How to Lengthen Ringtime on any O2 Mobile 

[Mart_W]

None of the ways I've found anywhere work. The only thing I've not done is contact customer services, maybe that does work.

It's bizarre that O2 insist on inflicting such a short ring time on us and then break the method of addressing that and it seems it has been broken for some months as far as I can see.

Not great O2

[Honor02]

Hi please can I have help? I have tried these instructions and my phone says it was successful. But there are still not enough rings before voicemail kicks in. It rings for 18 seconds. Thank you 

[MI5]

All we know already posted in both guides above @Honor02 

[pgn]

You can also adjust the call divert times in your MyO2, @Honor02 

And here:

Give it a go - screenshots above from the web version of your MyO2, here: https://accounts.o2.co.uk/signin

Good luck!

[MI5]

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@pgn wrote:

You can also adjust the call divert times in your MyO2, @Honor02 

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Covered in @jonsie guide albeit without screenshots.

[pgn]

A picture paints a thousand words, perhaps we can get some decent screenshots added to @CraigZ's instructions, and get it moved into the guide proper rather than tacked on in the replies... @Dave-O2?, any chance?

[MI5]

Good idea.