Problems with sim card or account
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on 21-06-2024 15:40
Hi,
For some reason I started to have a problem with calls, sms and mobile Internet. I cannot make any calls, receive any sms or use Internet. Only wi-fi works for me.
Could you advise the reason?
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on 21-06-2024 15:49
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: How to find help & contact O2
Guide: Is the network down for me or everyone?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

