Every incoming call is showing no caller I’d

[DownGirl]

I have a new sim (same number). Now activated and all seems good except that all calls I receive are 'caller unknown' even when numbers are in my contacts. What do I need to change? Thanks

[gmarkj]

Not sure when Trev will be back on @AG0318  so I will mention the other advisors who might be able to help.

@O2nath_ci @O2Emma can you see if you can fix this?

[O2nath_ci]

thanks @gmarkj  i will private message you @AG0318 

[Zoe1990]

Hi I’m having this problem for the last 9 days can anyone please help

[Cleoriff]

@Zoe1990.

I'll ask @O2Emma to help you.

[Zoe1990]

Thank you 

[O2Emma]

Hi @Cleoriff  I will pick it up thanks .

[O2Emma]

Hi @Zoe1990 I will send you a private message to look into this for you.

[Cleoriff]

Thanks @O2Emma x

[Cmorts]

I have the same issue can you help me please? @O2Emma 

[O2Emma]

Hi @Cmorts No problem I will send you a private message .