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No caller id

Kdx
Level 1: Joiner
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Since moving to O2 I have no caller id on incoming calls. So I guess I have to get technical support, but how? Live chat is useless and I just need a real person to raise a fault. Answers gratefully received!

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Kdx
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But how? Everyone I call they want to reset my phone? It’s not my phone 😂

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MI5
Level 94: Supreme
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@Kdx 

You need to get this bolt on added.

Contact O2 to do so Guide: How to find help & contact O2 

 

cli bolt on.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Kdx
Level 1: Joiner
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  • 1 Solutions
Registered:

But how? Everyone I call they want to reset my phone? It’s not my phone 😂

Message 3 of 4
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MI5
Level 94: Supreme
  • 152348 Posts
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  • 29074 Solutions
Registered:

Try one of the social media links @Kdx 

They usually have more sense.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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