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Difficulty cancelling Disney +

Peter1977
Level 1: Joiner
  • 1 Posts
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I have (multiple times) tried to cancel Disney+. I have visited extras on my O2 and see the active subscription. I click to cancel the plan and the next page appears saying ‘it looks like you’ve got lost’ At the moment all I have lost is money and time trying to navigate this overly complicated process of cancelling a subscription. Can this please be resolved and could it be made somewhat easier for people to navigate this process in the future?

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MI5
Level 94: Supreme
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@Peter1977 

You need to contact O2.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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