No Service

[IanWright]

Hi , I changed contracts on Tuesday 25/06/24 and now I have no service. I get the email to receive a code but the code never comes to my phone 

[madasaf1sh]

@IanWright 

You will need to contact customer services, as it sounds like you ordered a new sim card, which would be sent to you..  Guide: How to find help & contact O2 

Or pop into an o2 store with Photo ID and they can sort a new sim for you.