Data abroad

[Gav1980]

hi 

Im in Portugal at the mo, I can call off my phone but any reason y my data will not work 

cheers

Gav

[Arasheed]

If your haven't used 25gb of data overall on your trip then try and call 202 they can sort out the problem for you

[Cleoriff]

@Gav1980 

A few things to try..

         *  Make sure data roaming and mobile data is turned on in your phone's settings.

          * Manually search for another network

          * If you have an iPhone change your data APN to "mobile.o2.co.uk"

           * Try toggling Airplane mode on/off (it often helps kickstart things)

           * Drop down to 3G and see if that helps.

           * Contact O2 to see if there are any roaming bars on the account

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.