cancel
Showing results for 
Search instead for 
Did you mean: 

Daily data allowance

JazzClaire
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why, when I have plenty of data left in my plan, does it stop me streaming some evenings saying I have used up my daily data allowance? Thanks

 

Message 1 of 2
713 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 67: Unsung hero
  • 12929 Posts
  • 95 Topics
  • 1174 Solutions
Registered:

It might be a setting on your phone.

Check to see if there is a limit in place, and if it matches your daily allowance @JazzClaire.

If that's not in then you would need to speak to someone at o2 to find out why you get cut off...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
706 Views
1 REPLY 1

gmarkj
Level 67: Unsung hero
  • 12929 Posts
  • 95 Topics
  • 1174 Solutions
Registered:

It might be a setting on your phone.

Check to see if there is a limit in place, and if it matches your daily allowance @JazzClaire.

If that's not in then you would need to speak to someone at o2 to find out why you get cut off...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
707 Views