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Virgin Media o2 volt info please

furball555
Level 1: Joiner
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Hi all - ive just been upgraded to 1gb speed with vm and also had to join o2. i now have a free txt and talk bundle with 25g data allowance. Now i though i was going to get an o2 sim for my mobile phone so i could use my allowance on that but i never received a sim. In the instructions it looks like it want me to conect a landline phone to the new hub, but i dont have a landline phone just an old mobile phone. So question is can i use my new allowance on my mobile or do i have to connect a landline phone? any help/info appreciated. cheers

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madasaf1sh
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@furball555 


Ignore the landline option, as my VM contract has a landline part, and we have never connected a phone to the Hub

You should get an o2 sim in the post to use in a Mobile phone of your choice. 

 

If you need any more help with VM you can try their own community at https://community.virginmedia.com/ or call 0345 454 1111

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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furball555
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hi there - thx for this - ive just received the new sim in the post slight_smile SOLVED cheers

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