Complaint

[Nonetwork]

Hello

How can i log a complaint? 

I have poor network signal all the time, unlike what your maps say, that the network service is good indoors and outdoors where i live. It is not. 

[jonsie · Accepted solution]

Link here

How to Complain | Help | O2

[Bambino]

@Nonetwork The maps are only a computer estimated guess, and not particularly accurate. See these guides:

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

[bjones812]

Since moving from 3 the o2 i have this same issue. The network coverage is ver poor and needs improving or they will lose customers fast. 

[Oxonian]

@bjones812 

So why did you leave Three ?

And did you get an O2 PAYG SIM and test the network in the geographical areas that you frequent ?

If you decide to leave O2 and do not fancy returning to Three, testing PAYG SIMs from EE and Vodaphone might save you ongoing problems.