Changing ringtone length

Emma_S · ‎06-05-2022

I need help changing my ring length from 20 to 30 seconds on my new phone, Samsung A52s.

I have never had an issue before using **61*901*11*30#, but when I do this it says 'Call forwarding when no reply for All Speech Services Connection problem or invalid MMI code'

Can anyone help?

Thanks

Emma

madasaf1sh · ‎06-05-2022

@Emma_S

Try with turning off WiFi Calling and then sending the command again.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Emma_S · ‎06-05-2022

Thanks, but wifi calling is already swiched off. Any other ideas?

MI5 · ‎06-05-2022

@Emma_S

Turn off wifi connection (not just wifi calling) and mobile data so you just have the phone enabled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎06-05-2022

Some Samsung phones won't send when 4G is enabled. Code has to go 2G or 3G

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

lewys-gp · ‎09-05-2022

If any of the answers above helped, please let the community know @Emma_S 😊. Or, if you find the solution somewhere else, it'd be great to learn what you did.

Community Manager for the O2 Community 🙂

Steve000 · ‎12-07-2022

I have the same issue. Tried with wifi calling off, wifi off and data off. Still get error message on my Samsung Galaxy S10e. Any help appreciated.

"Call forwarding when no reply for all speech services connection problem or invalid MMI code"

Enlli · ‎12-07-2022

5g 4g off?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Steve000 · ‎12-07-2022

Data Off

Enlli · ‎12-07-2022

Referring to signal not data. On some Samsung handset to code has to go over 2G or 3G

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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