Cannot make or recieve calls

[Jetz]

started this evening, noticed around 8pm when someone tried to call me but they received a message 'number not recognised'.

3 other members of the family are with o2 and all seems to be working fine.

I have switch flight mode on/off and also restarted the phone but still the same...switch off WiFi and data seems to be working just fine.

[jonsie]

@Dave-O2 

[Dave-O2]

@AbbiZZZZZ , @J88joe, @tristophe 

Please drop me a PM with your mobile and i'll see what i can do 👍

[J88joe]

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Andyos]

@Dave-O2 I'm also experiencing this issue with esim on iPhone 14 Pro Max - I have no signal but 3 other house members on O2 all do. I have WiFi calling enabled but cannot make or receive calls - I have PM'ed you my number

[Dave-O2]

Afternoon @Andyos 

I have your PM and ill be back in touch as soon as possible.

[Jonji]

Hi @Dave-O2,

I seem to be having the same issue with no service. Started yesterday afternoon and has continued throughout the day today. I had service for about 20 mins this morning, then nothing until about 5 minutes ago. Also on iPhone 14 Pro Max... 

Others in the office on O2 all have signal yet I do not, so something is off! Will drop you a pm of my number now.

Cheers,

[Dave-O2 · Accepted solution]

Afternoon @Jonji 

I do have your PM, however i'll have to now pick this up tomorrow 👍

[Js12]

Hi Dave I have the exact same issue; how do I pm you my number? 

[Cleoriff]

@Js12 

To send @Dave-O2 a PM, 

Click on his highlighted name in my post

Then will take you to his page

You will see SEND A MESSAGE ie

Click on that and a message box will open

Write your message to @Dave-O2 

Press Send

Thats it. 

[Arthur5]

@Dave-O2 : I have been experiencing the similar issue from last couple of days, can you please look into it ? Unable to send DM.