cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot Download UK Browse and Data Download

Jim22
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Previously i could click on previous bills, click on What I've Used and then click UK Browse and Downloads.

 

Nothing happens now and no data is downloaded.

 

What has gone wrong?  I have tried 3 different browsers so it is not that as a problem.

 

Thanks

Message 1 of 13
2,431 Views
12 REPLIES 12

Jim22
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Lukas

Yes please. I have been downloading my data usage for some years now but it now will not download the spreadsheet data.

 

I have tried 4 browsers (IE11, Chrome, Firefox and Edge) and also on 2 computers.

 

Thanks Jim

Message 11 of 13
593 Views

LukasB
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey Jim, I will send you a pm on here as I will need a few more details!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 12 of 13
583 Views

Jim22
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

Any success yet as i still cannot download the details?

 

Thanks Jim

Message 13 of 13
571 Views