I used to use Wi-fi calling on my iPhone SE but it’s stopped working. Calls started not connecting or dropping out so I switched to airplane mode (Wi-fi enabled) as I thought it was defaulting to a weak mobile signal. Now I get a message saying I need to connect to WiFi or switch airplane mode off, yet everything else is working fine, including FaceTime. I’ve followed all the instructions to make sure everything is enabled and restarted the phone but it still isn’t working. The only thing that has changed is my broadband supplier, but I’m not sure why that would make any difference. Any suggestions please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Thank for your reply. I have checked my account, and it says it is still active. I am able to use other VOIP apps such as WhatsApp and FaceTime so I assume that is enabled by my BB supplier.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
So the fact that I can see that the service is added to my account in My O2 doesn't necessarily mean it is? I'll attempt to get in touch with them then! Thanks 🙂
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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