Order under review
Can somebody help me with checking the current status of my order. £30.00 has been taken from my account but not heard a thing regarding my order
Can somebody help me with checking the current status of my order. £30.00 has been taken from my account but not heard a thing regarding my order
I've read a few older threads but wanted to know if visual voicemail is supported now on PAYG ? I'm using an iPhone XS with 2 sims, where the eSim is PAYG. Voicemail works for both numbers, but the 'Visual' stuff only works for the Pay Monthly sim. F...
Hello, I'm really hoping that someone can help me! I have been with o2 for several years and had been paying monthly (not in contract). Last week I bought a new contract phone from Mobile Phones Direct, requesting i keep my same number. I have two is...
My O2 says that 4G & Wifi calling is enabled. But when I try to enable it in my iphone settings the phone pops up a dialog saying I have to enable it on O2 first, even though it is already enabled on O2 and has been for weeks. I'm using an iPhone 11 ...
Hi, I upgraded my phone in September and added the Disney Plus extra. It has now disappeared despite only 2 months passing and requires me to pay to re-add it. Where and why has it gone and how can I have it reapplied? Thanks
Using a Doro 8035, no audible ringtone or audible anything. Sound on, volume set to high. Any advice?If device has stopped working will need it repaired but no shops open. What are next steps
Could you please tell me how I find out my account number as I am filling a change of name form in and it requires this information
Help! I am trying to fit my nano sim card into my new s20 phone and it is too big. I tried calling to get a new smaller one, but it hangs up on me. Many thanks on advance, Sarah
Hi, I can't seem to get WiFi calling working at my place of work. It works great at home, and at my parents, but nothing at work. The icon doesn't even show up. I have absolutely no mobile signal in my office, but I get perfect WiFi signal as we have...
Hello I tried to redeem my new Disney plus extra and it says that the code had already been redeemed. However when I log into disney plus it says the subscription has ended. How do I get a new code? Thanks for your help